Quality Policy
VISION
The main goal of ServisControl s.r.o. is to satisfy the needs of our customers and improve the quality of the services offered. This goal is fulfilled in accordance with the ISO 9001 and ISO 14001 quality systems implemented in our company. The company's management is personally responsible for the appropriate setting of the quality assurance system and for creating conditions for its continuous improvement. We adhere to the commitment to respect legal and other requirements.
EMPLOYEES
ServisControl s.r.o. is constantly looking for ways and tools to accelerate, refine and improve the quality of its activities and services, for which each of our employees is responsible. The company is as good as the quality and professional skills of its employees. The management of ServisControl s.r.o. therefore ensures the continuous improvement of the professional level of all its employees. An integral part of our approach is also compliance with the corporate code of ethics, which sets out the principles of responsible and transparent behavior towards customers, partners, colleagues and the public.
TECHNOLOGY
The management of ServisControl s.r.o. supports innovation and investments in modern technologies as a means of increasing efficiency, quality of services and customer satisfaction.
CUSTOMERS
Customer satisfaction is regularly monitored and evaluated. The process of verifying satisfaction and communicating with customers is a key tool for adapting our activities and services to their current needs and expectations. Our goal is to maximally support customer requirements and systematically increase their satisfaction.
VENDORS
We also include our suppliers, external and consulting companies in the overall system. We regularly evaluate suppliers in terms of order fulfillment and quality of deliveries. In the event of non-conformities or non-compliance with the established requirements, we take appropriate measures to effectively ensure the fulfillment of customer deliveries and minimize the risk of recurrence of non-conformities or delays.
SOCIAL RESPONSIBILITY
We are aware of our role in the field of social responsibility, environmental protection and the impact of company activities on the surrounding environment. In all our activities, we take care of occupational safety, protect the health of our employees, prevent pollution, minimize environmental impacts and, by fully involving employees in the system, ensure the reduction of waste and resource consumption wherever possible. In accordance with the level of technical knowledge, increasing the qualifications of employees and the commitment to pollution prevention, we minimize the amount of hazardous substances and preparations and replace them with substances that have a lower impact on the environment. The company fully respects the applicable legislation and decisions of the relevant authorities.
By constantly improving the quality of services, the management of ServisControl s.r.o. wants to be among the best in its field, with the aim of maintaining and strengthening its professional position on the market.
Zdeněk Šibrava
Company Executive
1.5.2025